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Ten
HSA Predictions for 2000 and Beyond
Don't
expect amazing miracles to dramatically transform human learning and performance
just because we have crossed the Y2K threshold. Rather, look for what
we already have learned about performance improvement to become increasingly
refined and applied in the workplace.
- Clear understanding
of uses and limitations of technology-based learning (TBL).
- General commitment
to front-end analysis before launching into training ventures.
- High demand for
soundly engineered learning systems, courses and materials rather than
cobbled together info dumps.
- High demand for
evidence that training and other performance interventions work - emphasis
on demonstrated ROI.
- Rediscovery of
the value of live, interactive learning events.
- Conscious, clear
understanding of the value of human capital.
- Deeper understanding
of: learning organization; corporate university; knowledge management;
reusable learning objects.
- Large numbers of
partnerships between internal and external groups for improving human
performance.
- Transformation
of training groups to human performance support services.
- Emergence of human
performance technology as a major, influencing field for achieving workplace
and societal goals.
See
below to learn how to make these predictions a reality in your organization
Bridging
the Centuries
In 1999, HSA
completed two "best practices" studies on learning and performance. One
focused on technology-based interventions. The second was more inclusive.
It examined information from over 400 companies on training and performance
support successes. In both cases, HSA
compiled lists of lessons learned.
What emerges from
these studies as well as literature reviews is a simple conclusion: Fundamentals,
not fads, are the keys to success. Hence, our predictions. Leading successful
companies (in terms of market share, revenues, profitability, share value)
are more committed to learning and human performance improvement than
other less successful ones. Helping people learn and perform is a key
strategy for their business success.
A second finding from
the studies: No one company has it all - does everything right. However,
the leaders try harder and continue to expand their repertoire of performance
improvement capabilities. HSA can
work with your organization to achieve the strategic value of high impact
learning and performance support systems.
HSA
Services
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How
They Can Help You
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Analysis
of your training/performance support services
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Assess accomplishments,
performance infrastructures, activities, services, competencies,
positioning and recommend ways to improve results.
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Studies and
research
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Obtain answers
to questions that make a difference in learning and performance
support; separate myth from fact; avoid costly, inappropriate
ventures.
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Front-end
analysis
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Identify performance
gaps, factors affecting these gaps and select appropriate interventions
for overcoming the gaps.
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Custom learning
and performance support interventions
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Implement
learning and other interventions that are learner-centered, performance-based
and soundly engineered.
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Evaluation
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Verify training
and performance improvement results including return-on-investment.
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Consulting
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Improve the
strategic positioning of training; improve standards, methods
and results of learning and performance improvement efforts; transition
from training to performance.
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Professional
development
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Create a competent,
confident, caring team of credible learning specialists and performance
consultants.
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Make HSA's
predictions come true for your organization. HSA
can partner with you to achieve your desired results.
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