Workshops - FEA & Performance Consulting |
What
is it?
More and more
21st century companies are transforming their training entities into learning
and performance support organizations. This very involving two-day seminar
introduces participants to the basic concepts of front-end analysis --
a systematic process that allows training professionals and OD or HRD
specialists to analyze a request for training and determine whether or
not training is necessary/sufficient. It includes materials and exercises
that deal with human capital, performance engineering and return on investment.
This seminar guides participants through a thinking and decision-making
process that sets the foundation for becoming true learning and performance
consultants.
Who
should attend?
Members of training, organization development or human resource groups
who are focused on performance improvement. It is also very appropriate
for instructional designers, training managers and training personnel
who are looking beyond training solutions to bottom-line results. It is
especially suitable for intact training groups moving from training order
taking to the more fulfilling and contributing role of learning and performance
support.
What
are the workshop objectives?
Participants acquire skills to analyze and document a request for training
or performance support from a performance perspective and prescribe suitable
interventions.
They also create the
foundation for an effective learning and performance support organization.
Upon completing the
workshop, participants are able to:
- Define "performance"
- State three performance
engineering principles
- Name the key
elements of a human performance system within a work environment and
describe their interactions
- Name and explain
the major steps for engineering effective performance
- Complete and
document a front-end analysis using a set of job aids
- Document a worth
analysis using a set of job aids
- Conduct a self-assessment
of performance consulting skills
- Name and describe
roles and interventions of a performance consultant
- Create the foundation
for a rationale, vision, mission and set of guiding principles for
a learning and performance support organization
- Identify opportunities
and obstacles in creating a learning and performance support organization
What
training methods are used?
This two-day seminar begins with some extremely meaningful statistics
on people management practices in leading organizations and their direct
impact on bottom-line results. It then draws participants into a series
of highly participative cases and activities. Individually and in teams,
participants solve problems, explore relevant scenarios drawn from their
experiences and build performance consulting skills. The seminar includes
worth analysis/return-on-investment calculations guided by cases and job
aids. Throughout the seminar, participants learn, practice and receive
feedback on their efforts. The latter part of the seminar focuses participants
on an examination of their own work environment and helps them assess
opportunities and obstacles for creating a learning and performance support
organization. More than 50% of the time, participants are actively engaged
in learning and decision-making activities.
Who
are the seminar instructors?
The instructors are themselves, experienced performance consultants. They
have strong academic backgrounds in learning, performance and organizational
behavior. They also practice what they teach in their daily professional
work. The instructors have taught this seminar numerous times with consistently
high participant evaluations. In many instances, they have triggered and
later supported front-end analysis and performance consulting activities
of participants in their organizational settings.
Instructors not only
conduct the seminar and apply what they teach in organizations, they also
perform research in this area and frequently contribute to the professional
writing on learning and performance improvement. HSA
instructors have won many awards for their work in the fields of performance
and instructional technology.
What
is the seminar's background?
The content of the seminar was derived from professional work in performance
consulting for over a quarter century, studies of best practices in front-end
analysis and learning and performance solutions, and research in these
areas. The seminar itself was developed and tested over a three year period.
Seminar evaluation results are available as are client references.
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